Returns & Exchanges

Can I exchange an item instead of returning it? Can I return a final sale item? Can I return an item if I used a discount code? Do you offer free returns? Do you refund the original shipping cost? How do I start a return? How is your return process? I’ve made a return, will you refund my delivery charge? What happens if my return is rejected? What if I received a damaged or incorrect item? What is your return policy? When will I receive my refund?